We recommend you return your items using a trackable service as A World of Bamboo does not accept responsibility for items lost in transit. Once we receive your parcel we will process your return/exchange and you will receive a confirmation email. All returns/exchanges are made at your expense, if you require an item to be resent we will contact you to process the payment via phone. If you believe an item you have received is faulty, please contact A World of Bamboo via phone 0409362913 or email cynthia@aworldofbamboo.com.au within 14 days of receipt of your items.
Australian family owned and operated company, specialising in the importation of the unique fibre, ‘bamboo’ where we source the best bamboo products for the Australian market.